Your Health Information
Your health information is collected and shared between the healthcare providers looking after you. HealthOne is a secure electronic record that allows those healthcare providers to quickly access information such as your diagnosis, allergies, encounter notes and medications.
This helps them to make safer, faster and better informed decisions about your care.
Your Choice
If your GP or Community Pharmacy is port of the HealthOne programme, some of your health information will be available to authorised medical professionals involved in your care. If you don't want your health information shared in this way, you can "opt out" of HealthOne at any time.
Simply call freephone 0508 837 872 (0508 TESTSAFE) or email privacy@healthone.org.nz to confirm you want to opt out altogether, or if it is a specific information you don't want shared, ask one of your healthcare providers such as your GP to ensure that information is not shared.
Health information sharing
Your health information is shared between your healthcare providers using HealthOne, a secure system for storing electronic patient records.
HealthOne
HealthOne stores health information such as GP records, allergies, prescribed medications and test results. Only authorised healthcare providers such as doctors, nurses and pharmacists can access that information at their place of work.
Sharing health information means:
- better, safer care
- more complete health information about you is available to your care team
- you and your healthcare provider are able to make more informed decisions about you care
- we are not relying on you to remember your medical history and the prescribed medicines you take
- we waste less of your time - you only need to provide information once and because your results are in HealthOne, we don't need to repeat texts or investigations such as blood tests, x-rays or scans.
Your health information is only available to your care team, no one else.
Your health information is confidential and checks are in place to monitor who has accessed your records and why.
You can choose not to share your information
You can request that specific parts of your information are not shared, or opt off altogether so that none of it is shared by:
- telling your healthcare provider during your visit or consultation
- telling your pharmacist when you get your prescription filled
- calling freephone 0508 837 872 (0508 TESTSAFE)
- emailing privacy@healthone.org.nz
If you choose NOT to share your information:
If you opt off HealthOne, health professionals caring for you may not immediately have information they need to provide the best and safest care possible. If you are thinking of opting off, please discuss your options with your healthcare provider or the person you speak to when you call the freephone number.
For more information visit www.HealthOne.org.nz or phone 0508 837 872
The NZSCM is the only official recognised training and recertification body for Cosmetic Medicine in New Zealand. You can be assured you are getting the best and safest treatment if it is from an NZSCM qualified doctor, and you can be assured the clinic is operating at “Best Practice” standards, if it has a current accreditation from the NZSCM. Koru Clinic gained its most recent NZSCM 3 year accreditation, in 2024.